Consumer Reports published its Reliability Survey today. The report saw many brands, including some with a strong reputation for reliability, fall in the ranking. Some of the brands that saw the largest or most surprising drops are: Acura and Cadillac (both dropping seven spots to 18th and 25th place respectively), and Honda (dropping 4 spots to 8th place).
At the other end of the spectrum were a few brands that saw a nice rise in the ranking. Audi is now in the top three brands with a rise of two spots since last year. Subaru rose two spots to break the top five this year, and Kia jumped four spots from 10th to 6th place.
So how did Infiniti do?
Unfortunately, not so well. Unlike its mainstream partner brand Nissan, which rose one spot to 15th place, Infiniti dropped four spots to 24th place. That puts Infiniti in the bottom 5 of the survey, ahead of only Cadillac, Ram, Jeep and Fiat. With those brands in descending order; Fiat in last place. Infiniti largely suffered because of its InTouch infotainment system. Common problems with the infotainment system include system lockups and screen freezes. Repairs often require replacement parts to fix, making them quite inconvenient.
Here is the full list of all 28 brands ranked in the Consumer Reports Reliability Survey: