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Does INFINITI update the Instrument Cluster software via Satellite/wireless?

1505 Views 7 Replies 5 Participants Last post by  Envieddesigns, 
dallasdave
On Monday 5 December at some point my instrument cluster went black and displayed only "Hardware HA2000" or something like that. The next morning when I started the car, there were 2 new Instrument pages called "Variable Compression Turbo" and "Chassis control". (Image below)
I've had the car for 6 months and have never seen these before. They are not mentioned in the User Manual. In addition, "Chassis control", which seems to be utterly useless with no information or interoperability, is the new "default" when I start the car. Is this something accidentally uncovered by the Hardware HA2000 glitch, or does INFINITI allow for some kind of software update via satellite / wireless etc ?
Speedometer Odometer Trip computer Tachometer Car
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Envieddesigns
That I am aware of I don’t think they have wireless updates. I recently had ours in the shop for an update as the clock was glitching out and changing on its own even after correcting the time it would change. I am so dissatisfied with this vehicle, at least ours has several issues especially the radio screen rebooting itself once in a while even after the software update. I think they are a little behind with their technology.
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Envieddesigns
Furthermore I noticed the other day on our 2020 Qx50 that some of those additional settings were missing. I always have the digital MPH showing on the dash and suddenly it was gone so I went to scroll through the options thinking maybe I hit the button and switched out of it but no they were gone. Then after leaving the Restauraunt we went to it suddenly appeared again. This car is horrible. It must have to do with whatever software updates they’ve done and glitches out the system. Like my wife says nothing works properly on this vehicle. I even hate listening to the radio it’s constantly either staticky and going in an out of the stations sometimes picking up two stations at once.
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Envieddesigns
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jillie.dolan said:
I have the same problem with my 2022 QX50. After attempts to reset it failed twice, the dealer replaced my audio visual unit (the screen also would randomly reboot as well). The clock was fine for a while but then suddenly was off four hours and then this week, it's off by five hours. I can't manually reset it. A friend thinks it may have to do with some kind of software update but I also am having trouble manually updating software.
I too am very disappointed and disappointed. At this point, I am thinking of selling it after only 19,000 miles.
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Yes, I had that same issue with the clock and took it to the dealer they updated the software to correct it. Here’s two photos of the dashboard you can see one photo has 8 icons at the bottom and the other has about 11. These icons appear and disappear on their own. I usually have it on the digital speedometer and out of no where it will be missing. I turned the car off and on a they appeared again. The car def has its issues to say the least. :censored:

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Envieddesigns
train21reb said:
I had this issue too about the speed disappearing and it was a settings issue. Look for the "meter" selection in settings and click yes for speed/average speed. That fixed mine.
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The thing is that half of the menu options disappear and reappear when they want to. When the options are available I can bring it up but at times they do not load. The car is super buggy. At least the one we have. We are tired of taking it in to the dealer. Only 4 months left. Can’t wait.
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