Infiniti QX50 Forum banner

2021 QX50 Clock issue

4370 Views 15 Replies 9 Participants Last post by  militaryfamily2008
My car click is 7/8 hours behind, depending on time of year, and can't be adjusted. Infiniti claims it's a rare problem and there isn't a fix for it. Anyone else have this issue? Any suggestions?
1 - 16 of 16 Posts
I am also having the same issue. My clock is 4 hours ahead. The "Manual time adjustment" is grayed out. Occasionally my radio station presets change then the next time I use the car they are back.
Did you have the wireless car play upgrade?
My car click is 7/8 hours behind, depending on time of year, and can't be adjusted. Infiniti claims it's a rare problem and there isn't a fix for it. Anyone else have this issue? Any suggestions?
I have 2019 QX50 I don’t have that issue at all minds has 94,500 miles 🤔
  • Like
Reactions: 1
I am also having the same issue. My clock is 4 hours ahead. The "Manual time adjustment" is grayed out. Occasionally my radio station presets change then the next time I use the car they are back.
Did you have the wireless car play upgrade?
Yes... my manual time adjustment is also grayed out. Even more surprising is Infiniti doesn't know how to fix it... And the volume on my Nav system goes very low and when I try to turn it up the radio comes on?? Please don't let this beautiful auto be a 🍋!
Follow up... Infiniti has a software update... Brought mine in to the service department and they updated the software and all is fine now.
  • Like
Reactions: 3
Follow up... Infiniti has a software update... Brought mine in to the service department and they updated the software and all is fine now.
That’s good it’s fixed now
I'll kind of believe when I experience the fix. I'll call and get an appointment. Thx for info.
Follow up... Infiniti has a software update... Brought mine in to the service department and they updated the software and all is fine now.
I called and they acknowledged the software update... but not for the clock issue!!:mad:
I am also having the same issue. My clock is 4 hours ahead. The "Manual time adjustment" is grayed out. Occasionally my radio station presets change then the next time I use the car they are back.
Did you have the wireless car play upgrade?
I have the exact same issue, both with the clock and radio presets. I got a software update, which fixed the clock issue for 3 weeks, but then it jumped ahead 4 hours. My dealership said Infiniti is aware of the problem, but no fix yet. Pretty frustrating, especially when one of options for the top screen is to show the clock.
My clocks randomly change from EST to PST. Sometimes the dashboard and screen times are 3 hours apart, sometimes they are both changed to PST. I live on the east coast, so I'd never need to change them to pacific time. It's random, so I have no idea.
I bought a new QX50 in 2022. The clock setting is grayed out. Wrong time for ever. Went 4 times to service, with short term fixes. Only solution is to use the lemon law. We have one in NY.
  • Like
Reactions: 1
I bought a new QX50 in 2022. The clock setting is grayed out. Wrong time for ever. Went 4 times to service, with short term fixes. Only solution is to use the lemon law. We have one in NY.
Have you reported it yet? I'm thinking of doing the same here in CA.
This issue happens to my clock every few months. !!!! Infiniti caproate customer service is useless !!

This is my 4th and last Infiniti ill ever buy !!!!!
I have a 2020 QX50 and I have the same issue. The clock changes to 4 hours ahead even though it is set to the correct time zone. When I get it fixed, a week or so later it will go back to teh 4 hours ahead.
Follow up... Infiniti has a software update... Brought mine in to the service department and they updated the software and all is fine now.
It will revert… I’m on my second QX50 it always changes back.
Yes... my manual time adjustment is also grayed out. Even more surprising is Infiniti doesn't know how to fix it... And the volume on my Nav system goes very low and when I try to turn it up the radio comes on?? Please don't let this beautiful auto be a 🍋!
I turned my 2020 QX50 in for the clock along with 5 other unfixable problems, the 2022 I was given under the lemon law is having the same clock issue. They keep telling me an update will fix it. After 2 years of that excuse I know it’ll never be correct. I put black tape over it so I don’t have to look at it. I also 💜 my car which is why I fought for 2 years for a replacement vehicle.
Yes... my manual time adjustment is also grayed out. Even more surprising is Infiniti doesn't know how to fix it... And the volume on my Nav system goes very low and when I try to turn it up the radio comes on?? Please don't let this beautiful auto be a 🍋!
I had the same issue with my 2022, I filed a lemon law claim because of the clock among 5 other unfixable issues. Finally got a 2022, still same clock issue. After 2 years of them telling me that the updates will fix it, which is true for a week, I gave up hope it will be right. I put a piece of black tape over it so I don’t have to look at it. Because like you, I love my truck.
1 - 16 of 16 Posts
Top