[Christie]

When I push the button on the steering wheel to make a call I get absolutely nothing. For awhile it was saying phone not ready, but now nothing happens at all. I tried connecting a Bluetooth adaptor but on my Aux there isn't a blank station, it's all XM radio??? Any suggestions appreciated. TIA

 

[Sonarman873]

When I push the button on the steering wheel to make a call I get absolutely nothing. For awhile it was saying phone not ready, but now nothing happens at all. I tried connecting a Bluetooth adaptor but on my Aux there isn't a blank station, it's all XM radio??? Any suggestions appreciated. TIA

Sounds like the phone isn't paired with the car, I'd go back through the owners manual and try pairing the phone again. If you don't have the owners manual it's available here.
2016 Infiniti QX50 | Owner's Manual | Infiniti USA
Good luck.